Contract Management

The Contracts module helps you manage service contracts, vendor agreements, and contractual obligations. This guide covers creating, tracking, and maintaining contracts in Taskr.

Overview

Contract management in Taskr provides:

Centralized contract storage
Expiry and renewal tracking
SLA monitoring
Document attachment
Automated renewal reminders

Accessing Contracts

Navigate to Compliance in the main menu
Select Contracts from the submenu
View all contracts in the list view

Contract Types

Type	Description	Example
Service Contract	Ongoing service agreements	Maintenance contract
Vendor Agreement	Supplier relationships	Parts supplier terms
Customer Contract	Client service agreements	Annual service plan
Lease Agreement	Property or equipment leases	Vehicle lease
Employment Contract	Staff agreements	Employee terms
Licensing	Software or IP licenses	Software subscription

Creating a Contract

Step 1: Basic Information

Click Add Contract
Enter contract details:

Field	Description	Required
Title	Descriptive contract name	Yes
Contract Number	Reference number	Yes
Type	Contract category	Yes
Description	Summary of terms	No

Step 2: Parties Involved

Add all parties to the contract:

Party Type	Description
Your Organization	Auto-populated
Customer	Select from customer list
Vendor	Select from vendor list
Other	Manual entry for third parties

Step 3: Contract Dates

Date Field	Description
Start Date	When contract begins
End Date	When contract expires
Signed Date	When contract was executed
Notice Period	Days required before termination

Step 4: Financial Terms

Field	Description
Contract Value	Total contract amount
Payment Terms	Payment schedule
Billing Frequency	Monthly, quarterly, annual
Currency	Contract currency

Step 5: Attach Documents

Click Add Document
Upload the signed contract
Add supporting documents:
- Amendments
- Schedules
- Annexures
Set document access permissions

Service Level Agreements (SLAs)

Defining SLAs

Add SLA terms to service contracts:

Open contract details
Navigate to SLA tab
Click Add SLA Term

SLA Field	Description
Metric	What is being measured
Target	Required performance level
Measurement	How performance is tracked
Penalty	Consequence of non-compliance

Common SLA Metrics

Metric	Example Target
Response Time	Within 4 hours
Resolution Time	Within 24 hours
Uptime	99.5% availability
First-Time Fix	85% of calls
Customer Satisfaction	4.5/5 rating

Tracking SLA Performance

View SLA metrics from the contract dashboard:

Current performance vs target
Historical trends
Breach notifications
Performance reports

Contract Renewals

Renewal Settings

Configure automatic renewal tracking:

Open contract details
Go to Renewal tab
Set renewal parameters:

Setting	Description
Auto-renew	Contract renews automatically
Renewal Period	Length of renewal term
Renewal Notice	Days before expiry to notify
Renewal Owner	Person responsible

Renewal Workflow

Renewal Notice Triggered
         |
         v
Review Contract Terms
         |
         v
  Renegotiate if Needed
         |
         v
Approve or Terminate
         |
         v
  Update Contract Record

Renewal Alerts

Configure renewal notifications:

Go to Settings > Notifications
Enable contract renewal alerts
Set notification timeline:
- 90 days before expiry
- 60 days before expiry
- 30 days before expiry
- 7 days before expiry

Managing Contracts

Contract Status

Status	Description
Draft	Not yet active
Active	Currently in effect
Expiring Soon	Within notification threshold
Expired	Past end date
Terminated	Ended early
Renewed	Extended for new term

Editing Contracts

Open contract from the list
Click Edit
Modify fields as needed
Add amendment notes if applicable
Click Save Changes

Contract Amendments

Record changes to existing contracts:

Open contract details
Click Add Amendment
Describe the changes
Upload amendment document
Update affected fields
Save with effective date

Terminating Contracts

Open contract details
Click Terminate
Select termination reason
Enter termination date
Add notes for records
Confirm termination

Reporting

Contract Reports

Report	Contents
Contract Register	All contracts with key details
Expiring Contracts	Contracts due for renewal
Contract Value	Financial summary
SLA Performance	Service level tracking
Vendor Analysis	Contracts by vendor

Generating Reports

Navigate to Contracts > Reports
Select report type
Apply filters (date range, type, status)
Click Generate
Export as PDF, Excel, or CSV

Best Practices

Store all contracts in Taskr for centralized access
Set renewal reminders at least 90 days before expiry
Document all amendments with effective dates
Review SLA performance monthly
Archive terminated contracts for compliance
Assign clear ownership for each contract
Conduct annual contract audits
Link contracts to related customers and vendors

Troubleshooting

Missing Renewal Notifications

Verify renewal alerts are enabled
Check notification settings for the contract
Confirm renewal owner has valid email
Review notification threshold settings

SLA Data Not Updating

Check integration with job tracking
Verify metric calculation settings
Review data sync frequency

Related Documentation:

Back to Compliance | Back to Documentation Index

​Contract Management

​Overview

​Accessing Contracts

​Contract Types

​Creating a Contract

​Step 1: Basic Information

​Step 2: Parties Involved

​Step 3: Contract Dates

​Step 4: Financial Terms

​Step 5: Attach Documents

​Service Level Agreements (SLAs)

​Defining SLAs

​Common SLA Metrics

​Tracking SLA Performance

​Contract Renewals

​Renewal Settings

​Renewal Workflow

​Renewal Alerts

​Managing Contracts

​Contract Status

​Editing Contracts

​Contract Amendments

​Terminating Contracts

​Reporting

​Contract Reports

​Generating Reports

​Best Practices

​Troubleshooting

​Missing Renewal Notifications

​SLA Data Not Updating