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Your First Day on the Job

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📋 The Scenario

• Complete the inspection
• Log your time accurately
• Document your work properly
• Report any issues found

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🎯 What You’ll Learn

• Viewing your assigned jobs
• Starting and completing a job
• Using the time tracker
• Adding progress notes
• Taking and uploading photos
• Updating job status

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📝 Prerequisites

• You have a Taskr account and can log in
• You’ve been assigned to a team
• You have at least one job assigned to you

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👣 Step-by-Step Walkthrough

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Step 1: Check Your Schedule (2 minutes)

1. Log in to Taskr
   • Open your browser or the Taskr app
   • Enter your email and password
   • You’ll land on the Overview page
2. Navigate to your jobs
   • Click Operations in the left sidebar
   • Click Jobs in the submenu
   • You’ll see a list of all jobs
3. Filter to your assignments
   • Look for the Filters area at the top
   • Find “Assigned To” and select your name
   • (Or look for “My Jobs” quick filter)
4. Review today’s job
   • Look for jobs scheduled for today
   • Click on the job to see details

Job #1234 - Fire Extinguisher Inspection
Customer: ABC Office Building
Location: 123 Main Street, Sydney
Status: Scheduled
Time: 9:00 AM - 11:00 AM

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Step 2: Review Job Details (3 minutes)

1. Read the job description
   • Look at the work required section
   • Note any special instructions
2. Check the location details
   • Click on the Location link
   • Review:
     • Full address
     • Access instructions (key code, who to contact)
     • Any notes about the site
3. Review the assets
   • Click on the Assets tab
   • See which fire extinguishers need inspection
   • Note their locations within the building

Work Required:
- Inspect 12 fire extinguishers across 3 floors
- Check pressure gauges
- Verify signage and accessibility
- Update compliance tags
- Document any deficiencies

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Step 3: Arrive and Check In (1 minute)

1. Open the job on your phone
   • Use the search (Cmd/Ctrl + K) and type the job number
   • Or navigate through Operations > Jobs
2. Update the status
   • Click the Status dropdown
   • Change from “Scheduled” to “In Progress”
   • This logs when you started
3. Start the timer
   • Click the Start Timer button
   • The timer begins counting
   • You can see it running in the top bar

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Step 4: Complete Your Work (main task)

• Check the asset list to track which extinguishers you’ve inspected
• Refer to the location details if you can’t find something

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Step 5: Document Your Work (5 minutes)

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Adding Progress Notes

1. Open the job (if not already open)
2. Go to the Progress section
3. Click “Add Update”
4. Select the update type: “Work Note”
5. Enter your notes:

Completed inspection of all 12 fire extinguishers:
- Ground floor: 4 units inspected, all passed
- Level 1: 4 units inspected, all passed
- Level 2: 4 units inspected, 1 unit low pressure (see fault)

All compliance tags updated with today's date.
Next inspection due: [6 months from today]

6. Click Save

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Uploading Photos

1. Go to the Attachments tab
2. Click Upload (or tap the camera icon on mobile)
3. Take or select photos:
   • Overall shots of each area
   • Close-up of any issues
   • Updated compliance tags
4. Add descriptions to each photo

• “Ground floor - all 4 extinguishers, west wall”
• “Level 2 - Unit #8 pressure gauge showing low”
• “Updated compliance tag - Unit #1”

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Step 6: Report Any Issues Found (if applicable)

1. From the job, click “Report Fault”
   • Or go to the asset and click “Report Fault”
2. Fill in the fault details:
   Title: Low pressure - Fire Extinguisher Unit #8
   
   Description:
   During routine inspection, found pressure gauge
   in the yellow zone. Unit requires recharge or
   replacement. Located Level 2, east stairwell.
   
   Priority: Medium
   (Not critical - unit is one of four on this floor)
   
3. Attach the photo you took of the gauge
4. Click Submit

• Linked to this job
• Linked to the specific asset
• Visible to your office team
• Tracked until resolved

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Step 7: Complete the Job (2 minutes)

1. Stop the timer
   • Click Stop Timer
   • Review the duration (e.g., “1 hour 45 minutes”)
   • The time entry is created automatically
2. Review your time entry
   • Check the start and end times are correct
   • Add a description if prompted:
     Fire extinguisher inspection - 12 units across 3 floors.
     One fault reported (low pressure Unit #8).
     
   • Click Save
3. Update job status
   • Click the Status dropdown
   • Change from “In Progress” to “Completed”
4. Add completion notes (if prompted):
   Inspection complete. All units tagged.
   One fault reported for follow-up.
   Customer contact (John) notified of findings.
   
5. Click Complete

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⚡ Pro Tips

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Efficiency Shortcuts

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Common Mistakes to Avoid

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🔄 Variations

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What if the customer isn’t there?

1. Check the access instructions in the location details
2. Call the contact number listed
3. If you can’t access, add a note and contact your office
4. Don’t mark as complete - leave as “Scheduled” or put “On Hold”

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What if you find a critical issue?

1. Report the fault immediately with Critical priority
2. Call your supervisor/office
3. Document thoroughly with photos
4. The customer may need to be notified right away

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What if the job takes longer than expected?

1. Keep the timer running - accurate time is important
2. Add a progress note explaining why
3. Contact office if you’ll be late to next job
4. Never inflate or deflate your actual time

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❓ Common Questions

Add a manual time entry later. Go to Time Tracker, click “Add Entry,” and enter the actual times you worked.

At minimum: one overview of work area, any issues found, and proof of completion (like updated tags). More is better than less.

Add a note in the job, but don’t change the original details yourself. Let the office know so they can update records.

Note your start/end times on paper. Add them manually when connectivity improves. The work isn’t lost - just the real-time tracking.

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✅ Checklist: Before You Leave the Site

• Timer stopped
• Status updated to “Completed”
• Progress notes added
• Photos uploaded
• Faults reported (if any)
• Customer notified of findings (if required)